I will introduce the order flow

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Order flow (for visiting the store)

  • Visit

    On the site or by phone

    Please make a reservation

  • Kimono storage

  • Hearing

  • Try-on (sample try-on)

    We will make detailed decisions while listening to the customer's wishes. You can bring photos and cutouts.

  • Measuring

    Measure the necessary dimensions such as bust, waist, hips.

  • Sample fitting

    We will decide the size and the detailed design.

  • Completion (visit/delivery)

    Cash, transfer, credit card

  • Can be tried on during the process

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  • Ready in about 3 weeks

    Visit or mail

  • If there is a repair

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Order flow (for customers who cannot visit the store)

  • Please mail your kimono

  • Design meeting

    By email, phone, etc.

  • Design meeting (We will make detailed decisions based on the customer's wishes. You can bring photos, cutouts etc.)

    Please measure by yourself

  • Sample fitting

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  • payment

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  • Voila

  • Repair

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  • Ready in about 3 weeks (visit or mail)

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  • If there is a repair (We will respond to repair within one month free of charge)

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  • Customers who cannot come to the store

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  • Please mail your kimono

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  • Design meeting (via email, phone, etc.)

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  • Measuring (Please measure by yourself)

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  • Trying on samples (samples sent back by mail)

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  • Deposit (transfer)

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  • Finished (mailed)

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  • Repair (we will respond by mail)

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